Bluepoint Toasted Lager
Wall Street Garten

Wall Street Garten

75 Wall Street, City Of New York, 10005, United States Of America

Cafe • Delis • Pizza • American


"Lovely hotel! The hotel is clean, well maintained, spacious, quiet, and nicely designed. It was a treat to have Le Labo Santal 33 products provided in the bathroom. The hotel felt luxurious and is definitely a 4-star. My only issue with the hotel is the front desk attendant. I didn’t catch her name; however, she was young, seemed inexperienced and was extremely condescending. When I checked in she failed to go over hotel basics, such as amenities. When I went out for dinner I stopped by the front desk to inquire about such amenities (i.e. checkout time, the hotel gym, restaurant details, WiFi, etc. . Then when I checked out she didn’t understand how the deposit return process worked. Instead of conferring with a senior manager, she told me the wrong answer. I knew it was wrong so I probed more. Then she said “since you don’t understand let me write it down for you.” I was appalled by her audacity, blatant disrespect and lack of humility. As a result, I cut her off and asked to speak to a manager. She told me the manager was unavailable. But, the manager overheard and came out of the office. The manager was able to set the record straight pertaining to the deposit, apologized, and wished me well on my journey. The manager circumvented what could have been an awful exchange. Despite my unfortunate encounter with the “green” front desk girl, I had a great experience. I think the girl needs more training, as she works on customer service fundamentals. Overall, I recommend the Wall Street Hotel and hope to stay here again!"

Someday

Someday

364 Atlantic Ave, 11217, Brooklyn, United States

Beer • Brunch • American • Catering


"The cocktail was very good, the food rather poor, and the staff inconsiderate. The incident that led me to write this review occurred during the bill settlement: my friend and I were approached by the guy at the checkout in such an aggressive and inappropriate manner that I couldn 't wait to leave that place and not look back. We had already given all the bills required for the bill, we were only short of 25 cents that I was searching for in my wallet. After a while of searching, I tried to explain to the cashier that I didn 't have them, so if it was possible to give us a 25-cent discount, otherwise we would have to start over with card. He could have kindly replied, I 'm sorry, it 's not possible, if indeed it wasn 't possible to deduct 25 cents from a bill of over 50 dollars. The point is, he didn 't even let me finish speaking (I 'm a foreigner, so I don 't speak English very quickly) before he yelled in our faces, YOU GIMME THE MONEY, I NEED MY MONEY MAN, IF YOU DON 'T HAVE IT YOU PAY BY CARD, SO GIMME THE MONEY. Again: all of this while yelling in the faces of two girls just inches away from him. These things shouldn 't happen on the street, let alone in a restaurant. Fortunately, in the end, I found a one-dollar bill deep in my wallet. I gave it to him, and we left kinda traumatized without looking back. I hope that with the 75 cents in change that we left him, he calms down, if it takes so little to make a person switch."