"4 out of 5 of us ordered prime rib. All of our dishes came VERY well done not medium as requested and tasted like pot roast. Our 10 year old had the Christmas special which included a slice of prime rib, the color was red (just about raw), we requested that it go back on the grill. It came back to us a little brown on the front side and still red when I turned it over. We requested that the child 's meal be taken off the bill, which was done. Our waitress, ASHLEY, was very nice and really tried, however, she must have been new and forgot many small details, like giving us a menu, rolls and butter, got the beverages wrong, forgot butter and sour cream for baked potatoes, etc. We had a 7:00 reservation for this Christmas Day dinner, we were really hungry and looking forward to a wonderful meal. Nobody finished their meals and nobody took home the leftovers! SORRY but this was a really BAD experience, and expensive too! P.S. I 've NEVER written a BAD restaurant review!"