Bone-Out Wings 24 Piece
Pizza Hut

Pizza Hut

1501 A&B, Maryland Ave NE, 20002, Washington, US, United States

Pizza • Lunch • Pasta • Cheese


"Worst customer service I have ever experienced. I'm here on a business trip. Ordered a pizza at 6:15pm and did not receive it until. 9:30pm I called to talk to someone at the store location she was rude and unprofessional. She proceeded to tell me there was nothing they could do about me receiving my pizza 3 hours later mind you this after I've paid and waited for 2 hours. Then she puts her manager on the phone who is also unprofessional and gives me attitude by saying Yes I'm here go ahead I'm listening She then says to me we don't have control over that and we can't do anything to fix it that they don't have drivers and they use door dash to deliver there pizza. If this was the case. I wouldn't have ordered from the place! If this is the best DC has to offer I am unimpressed. The store manager should be ashamed to have people like this working in there store with such poor customer service. The pizza arrived 3 hours later cold and hard. Me and my family could not eat this and therefore wasted money on this establishment. Don't waste your time if your reading this. I will reach out to corporate about this matter and I'll make sure everyone knows what a horrible place this is! I would give no stars if I could! AND TO THE ONWER DONT BOTHER RESPONDING TO ME SAYING YOU APPRECIATE MY FEEDBACK!!! FIX THE PROBLEM DONT PATRONIZE ME WITH WORDS THEY MEAN NOTHING AFTER YOU TOOK MY MONEY AND GAVE ME TRASH FOR FOOD!!!"