Branzino Livornese
Lago

Lago

3600 S Las Vegas Blvd, Las Vegas, NV 89109, United States, Sunrise Manor

Pizza • Pasta • Salads • Italian


"(3.5/5) The food, drink and wait staff (Lorenzo) were are all very good! I take off a couple stars because there was some issues miscommunication with management initially. Bottom line, if you reserve a table on the patio they may switch it on you last minute. We had booked a table (at an extra cost) on the balcony a couple weeks in advance for my Wife?s birthday to celebrate the occasion. We get a call a couple of hours before our reservation that the balcony was booked out for by a party, but that they would put us at a window side table. When we show up, they put us at a table that was decently far from the window (a few rows deep). When I asked about it and told them what had been promised to us earlier (for my wife?s birthday), the manager was initially pretty rude and basically said that our view was good enough (despite them promising us a window table earlier). I almost walked out at that point. If it wasn?t my wife?s birthday it wouldn?t have been as big of a deal, but we would have made other plans if they communicated better initially. I asked if the party had booked that day and was told that they knew for several days. They did recover a bit later by giving us a free appetizer. Also the food and wait staff were really excellent, so that helped as well. Overall it ended up being a decently positive experience despite some pretty bad customer service up front."