"So I have been trying to like this place over the past few times I have visited, but they sure don 't make it easy...Went for Bears season opener and expected it to be busy. Service seemed stretched a little thin and lagged at times, but mostly kept up with our needs. Did not feel any warmth or willingness to go above beyond from the particular server, but was willing to give benefit of doubt given it was a busy game day.But as mentioned in at least one other review, I thought it was very odd to have a magician roaming around making balloon designs for kids and I guess waiting around for someone to request his services? Like if there 's a kid oriented event happening, sure, but the fact that you had all these hardcore football fans around with this magician mulling about seemed mismatched vibe wise (nothing personal against the magician).Okay, so now onto the game...well, they have these fake vine plants and disco ball planters hanging from the chandeliers, so depending on where you sit, you have a semi obstructed view (in open window seating section). Also, I was surprised they didn 't have Bears game on largest screen (which seemed to be off line for awhile), but I get you have different games on for different fans. However, one of the smaller screens showing the Patriots game seemed blurry. Not sure if that 's something they can adjust for the future?Other miscellaneous cons: Where we were sitting, smelled an old/wet rug smell from under the table, which was not super appetizing. In women 's restroom, when hand dryer is used, restroom lights go dim. Not a big deal as a customer per se, but just hoping there is no electrical issue. On our final bill, we we charged for an $5 environmental fee . I did not see anything on website indicating that this would be added, so no heads up provided. And if it is a necessary fee, fine, but being transparent about fees is important, so website and/or servers should state this.Same thing went for 20% gratuity. I know that is customary for larger groups, but that typically involves those 6 we were only 5 deep. Not a huge deal, but again, having that heads up is always an appreciated courtesy. Note: If you order a **** Mary with a sidecar (small bottle of Miller 's), you will be charged $2.50 extra for the sidecar. I had assumed it was included would have declined it had I know about extra charge, but I noticed it doesn 't mention it being included on menu afterwards, so that 's my bad. Still, would have been nice if server could have said that in the beginning, just to be clear since some places do include it with the drink order.Miscellaneous pros: Decent vegan/vegetarian options Hummus pita were pretty tasty Women 's restroom was clean Walkable neighborhood parking availableI definitely won 't go out of my way to go here again, especially for a game viewing, but if the above suggestions are taken into account, I may consider paying a future visit."
