"When the server brought our food, we pointed out the issues with the order. She acknowledged us, then left and never returned or called our waitress over. Our waitress also didn’t come back to check on us or offer drink refills. I had to flag down another server to get our fries remade, but by that time, my burger had gone cold.
After finishing our meals, no one came to help us close out our tab, so I had to flag down a server again and request to speak with the manager. When the manager arrived, I explained the awful service we experienced, just as our waitress walked up. He turned to her and simply said we wanted to close out our tab and then walked away, without offering any acknowledgment of my concerns or an apology. Unfortunately, this isn't the first time we've experienced poor service here. We decided to give it another try, but it seems things haven't improved at all!"