Broccoli Soup
Dolce Fantasia

Dolce Fantasia

1210 Forest Ave, Staten Island I-10310-2426, United States

Lunch • Pasta • Coffee • Italian


"Went here for a double date a few weeks back. A friend at the table was having issues finding a plate she wanted. When she asked for a pasta plate with an order of chicken ON THE SIDE, it was flat out refused. Everything was prepared the true Italian way . I payed for my appetizer and we left. I do not belive this food is cooked on premises; it is made elsewhere (the other restaurant) and brought in. This is why they can not simply add a chicken breast on the side.What really amazes me is the audacity the owner has to be combative and criticize a factual review. She then took the time to try to shame my friend who wrote a truthful review not once but twice by editing her response a week later after she sat there googling him. This is shameful for the owner and her staff. I do not know where these 5 star reviews talking about service come from because the woman was rude, pushy and arrogant as an angry boar.Hint for the staff: If a customer asks what a plate is prepared like, do not tell them to google it as your first answer. Response This is a case of bad communication turned worse. At no point did we want that. She simply asked for chicken of any kind to be added to the dish. When the waitress said no, we asked if we could pay for just a piece of fried chicken to be eaten with it. Flat out refused.There is no hate involved in this post. I liked my appetizer. I disliked the way the waitress was pushy and kinda rude. My friend chose to write a review at the time. I did not. Someone responded day of. Some one then chose to google him and change the review response a week later? Very unprofessional, rude, and uncalled for.My review is again a service review on the first issue in the resturant, and now this googling habit.Good appetizer, bad manners."