Buffalo Chicken Strips Buffalo Chicken Strips

Spicy and tangy boneless chicken strips, perfectly crispy, and served with cool ranch for dipping.

The Cheesecake Factory

The Cheesecake Factory

820 S Central Expy, 75013, Allen, US, 75003, United States

Cafés • Pizza • Seafood • Mexican


"We’ve been to many Cheesecake Factory locations around the world but the one here was sadly not up to the brand name. We came here for Valentine’s Day to have a date, it started off with a good hour wait since they don’t take reservations on valentines. Our server Garrett was really kind and took care of us but would disappear making it tough to ask for help! The fresh bread basket is usually served as the waters are served but after our Arnold Palmer arrived I had to ask him if we could get some bread which he then brought out for us. Thankfully that was the warmest of the food we had that night. We ordered the Jamaican shrimp and chicken but subbed the black beans with “fresh corn” and the Louisiana style pasta and to end we ordered the mango key lime cheesecake. The food was such a miss with everything! The menu mentioned the shrimp came with white rice but we were given brown rice with zero sauce (which we asked for separately), we should’ve stuck with the beans cause the corn was so raw and had a bite to it instead of it being steamed. The pasta was good but it felt a bit too Al dente to the point of half raw. None of our food was warm or hot, it was served Luke warm. We couldn’t even call our server cause he would keep disappearing and not come back for a good 20 minutes which was a long while for us to wait to send the food back. We ordered the cheesecake to go but it arrived overly melted as though someone sat on it before bringing it out. Our server apologized and went to change it and again brought it back only after 20 minutes by when it started melting again and by this point we were so tired of the wait and just wanted to leave thus no picture. We are not sure if this was due to the rush but quality for food should never drop!"

The Cheesecake Factory

The Cheesecake Factory

The Cheesecake Factory (Huntington Station 0136), 160 Walt Whitman Rd, Huntington Station, NY 11746, United States

Cafés • Salad • Italian • American


"I met my friend there this past Wednesday to celebrate her birthday. We met at the location in the Walt Whitman mall We were seated in a booth as we had requested. There we sat for about 20 minutes before our server acknowledged us . After taking our order we didn’t receive so much as water for another 1/2 hour . She disappeared for about 50 minutes . I went to the front and mentioned we hadn’t seen our server .we asked what’s taking so long? She claimed it was because I ordered my burger well done . Well my burger arrives and not only wasn’t it well done but it wasn’t the one I ordered . I send it back and my friend starts eating her fish which was a bit cold and I wait . Someone from management was taking care of me now and he brings me a new order . Also not the one I ordered and with fries not the salad I ordered . This was the 2 nd attempt How does a restaurant take 4 tries to fill a simple order. No apology when it took 2 more tries to get my simple order correct . I had to pack it up cause I wasn’t hungry any longer . We got a slice of cheesecake we had to ask for which they give bday people anyway and an accusation from the actual manger I asked for that nothing about our horrible experience was a big deal and I just didn’t want to pay for hamburger. He kept saying the incorrect orders were no big deal. I guess they wanted me to pay and eat what they wanted not what I wanted . The upsetting part was they felt they did nothing wrong . The miserable attitude complimented the miserable experience of a restaurant that used to be a fun good place to dine . Turns out our server was apparently covering us on the opposite side of the restaurant where her section was and was offering no service to us under protest cause she had to go back and forth . Her misery was clearly visible as she never once checked on us .Apparently everyone is unhappy there which means management isn’t doing their job and needs to move to a quiet location where they can sit and not do anything. Unprofessional and angry attitude there . Stick with places that are happy to see customers.also, I made several attempts to call and leave a voicemail for their customer service as you can’t get one on the phone during business hours so after 4 voicemail attempts I gave up and decided never to return. Parking: Typical mall lot with traffic and hard to find parking."