"Showed up for our Friday reservation, and was promptly seated—outside area is very nice but incredibly dark, had to use phone lights to see menu. Server, greeted us after about 15 minutes—and told us he would be back shortly—feeling it was already taking awhile—we had our drink and food order ready. After 30 minutes of being seated, our waiter returned to get our drink order, and let us know they were out of 3 of the 10 main dishes. We decided to get appetizers to start—and once they were dropped, a different employee asked if we wanted sharing plates—said yes, and then were never brought plates. In the midst of eating without plates, we were asked by an alternate staff member if they could have the additional 2 barstools at our table for a different party—fine, but we had to stand up and move away/our belongings from our table mid eating our appetizers in the dark so they could remove chairs. Our server did not return to check on us for 30 minutes, at which point we were just ready to leave and go anywhere else for food. Upon leaving my credit card on the table, server for some reason had manager come over and speak with us—after listening to our complaints, he offered us a free dessert—we hadn’t even eaten dinner yet, because we weren’t asked.. upon leaving, we ran into a hotel guest that was staying and she had mentioned how her experience the prior night was also terrible, and that the bartender was providing 5+ free drinks to an attractive woman at the bar.. but wasn’t serving her well.. yikes.. seems we may have a problem here? Nice views/drinks and atmosphere—could pass on everything else."
