Catch Of The Day
Bobby's Deerfield

Bobby's Deerfield

695 RoadIL 60015, Deerfield, United States

Wine • Pasta • American • Cocktail


"I am writing this review and still in shock and unable to process what happen on last Friday night at our party. Everything was great, food, service, etc. All my friends had a great time until, I assume, it was the restaurant 's manager, came to one of our guests Mark and very rudely demanded that he paid $80 cover charge for drinking alcohol from the water bottle he brought with him. Mark NEVER drinks hard liquor only wine which is what he ordered that night as always. His wife wasn 't feeling well didn 't drink at all! The manager came to them directly, threw an empty water bottle on the table calming he has a video of Mark throwing this bottle in the trash outside of the restaurant!!! This video he showed us had NO image of Mark carrying a bottle in his hands! In any case, the manager 's rudeness, unprofessionalism in the way he handled the situation was outrages. He was yelling and screaming at us, telling us he will call the police. Even if he had a reason which he DID NOT! this situation could have been handled discretely. Instead, he escalated the situation to the point that Mark, his wife and most of our guests were in the verge of tears! All of my friends at the party came to America about 35 years ago, all have successful careers. We all speak Russian, but all immigrated from Ukraine. I don 't know if this person had something against us, but it sure felt like he made personal. We never felt so humiliated and discriminated like we did last night! I was the responsible for any additional charges/issues for the party and they confirmed that with me before the party started. We had multiple birthday parties at Bobby 's before and I was astonished how we were treated for just a pitiful amount of money $80 when we spent way over $1000 that night! Instead of having a great memory of this special evening of my husband 65th birthday all we will remember is the way we were treated and humiliated at the end. It 's a shame! We always enjoy Bobby 's, but after this incident none of us and anyone we know will dine in Bobby 's Deerfield again."

Collage

Collage

60 Hypolita St, St. Augustine, USA, United States

Cafés • Seafood • American • Ice Cream


"Though the food might be good, the service was bad and the atmosphere was lackluster. For a place to have such high recommendations and reviews this place fell very short of expectations. I took my gf here for her birthday and was excited to take her here. Made the reservations and even selected birthday as the occasion. When we got to the restaurant our table hadn 't been cleaned off, nobody said happy birthday or even asked what the occasion was. The waitress was not polite and made it seem like we were an inconvenience for wanting to ask a question that may have taken 1 or 2 minutes of time. Now I understand that if a place can hold over 200 people is packed and you are rushing around, then yes I can understand being rushed, but this place holds maybe 25 people max at a given time. We also wanted to try something and asked the server her opinion and the server acted like it would be gross if we ordered it, that is distasteful and just made my gf upset. I even tried talking to the manager about the experience and just didn 't get anything in response and so we left hungry. I get this place might have good food but let 's be honest, you can find good food anywhere and especially in a place like st augustine. When you are spending $100 per person you are paying for the experience and are looking to enjoy yourself, this place falls way short of that. St augustine has many great restaurants and if you are actually looking for a nice place that you will enjoy then I urge you to look elsewhere."