"I placed a pre-scheduled order that arrived more than an hour earlier than the time I had chosen. I paid nearly $8 extra for delivery, expecting the food to be hot and ready when I wanted to eat. If I wanted to pick up the food earlier, I could have easily done that myself and just reheated it. The driver mentioned that my next order would be 15% off. However, when I called to ask about this discount while placing my next order, I was only offered $5 off, which didn’t even cover the extra expense I incurred. I was quite surprised, considering they have been around for a long time. I wasn't extremely upset, but I was just expecting better service given the circumstances."
