"I decided to try the app out and the drive-thru. Yes, I know that sounds very conflicting. However, I wanted to see the ending results with both. Was very impressed with the service all around. The Drive-Thru attendand was the younger female with glasses. Very nice, ultra friendly, plus extremely polite. Which is something I see less at certain . The young female (Nay) with blue nails was kind and nice enough to bring me my shake that I ordered from the App. Was worth the drive to come from Federal Way, WA. Please reward, your two wonderful workers for all of the, Elite Customer Service they provide to customers like myself."