Chicharron Fish
Little Shack

Little Shack

1355 George Dieter Dr, 79936, El Paso, United States

Fish • Meat • Cheese • Mexican


"The food is actually pretty good and the waitresses are nice however the processes in which the business is ran is is horrible. There needs to be modernization. Let me explain. I know I can?t depend on calling for a to go order and them picking up thephone. I?ve tried to call over 40 times and I would say 5 of those phone calls have gone through. If they don?t go through itsays something like voice mail cannot be left. I don?t know if phone calls are not priority or maybe the phone system is flawedbut I have tried both George dieter and and edgemere today and could not get through. Also, I tried to do a refund because therewas a miscommunication of what I wanted. I said I wanted 3 tacos and calamari. I meant 1 order of 3 tacos and calamari. Honestmistake however when I tried to refund I never received it. I checked my account 1 week later and nothing. So essentially I gavethem free money. Finally when the restaurant is busy they only have 1 register open. I try to go in and out but when there?s aline of orders that need to be processed I have to wait. This also looks stress for the staff having to deal with one register. This next thing is more of a recommendation. Add the business onto the Uber eats and DoorDash platform. I do see the one acrosstown is available on Uber eats however there at 2 little shacks in the east side. These days I bet there?s money to be made fromthose type of platforms. I hope someone sees this to allow change for the better."