"I had heard so many wonderful things about this restaurant, but unfortunately, my experience was quite the opposite. When I arrived for my reservation, the restaurant was locked and closed. I waited for 15 minutes, thinking I might be the first booking and they were just running late. Eventually, someone showed up and unlocked the door. I inquired about my reservation, and they assured me they would check on it, but they never returned. This was incredibly disappointing and extremely unprofessional. How can you take reservations when you're not even at the restaurant?"