"incredibly disappointed by our eating and service on Friday, 4/8/22. it was not packed, but there were several customers. we ordered drinks, my man had the drink of the day and I had a cosmo. our waitress said, I don't know how to make the cosmo, I have to make my manager that the comment was not necessary, it really doesn't matter who makes the drink, just smile. then the manager brought it and said that I didn't make one of these in like 4 years, I hope it's okay again, comment not necessary to bring the drink and say enjoy and if it doesn't meet the expectations of the customers, they will say something. we ordered the meatballs as an appetizer. I have our salads and asked for more rolls that were set at the end of the table, not near us and the butter was both adored to us. we asked about the meatballs, and the waitress said she would get them. we waited, got our main course and then the meatballs appeared. our waitress says that she just showed up when she (the runner) brought her to eat there were other tables sitting after us, who also ordered appetizers that they quickly received. but the most disappointing part (except the meal itself) was when we were finished with the meal, our waitress never asked that we wanted to whisper, or something else; she slapped the bill at the end of the table and went away. She never told us that she has to pay at the table, nothing. I get that they are overworked, but we still pay customers and deserve to be treated respectfully. the service as well as the food were under standards."
