"She went to the back and returned a few minutes later, explaining that another customer with the SAME LAST NAME (which I find hard to believe, as my name isn't common but not obscure) had been given my pizza by mistake, and they were remaking it for me. She said it would take "about five minutes," which I thought was an unrealistic estimate. She didn't apologize or offer me a drink while I waited. In fact, I was considering buying a drink, but she disappeared into the kitchen, and I didn't see another employee until my order finally came out—21 minutes later, not 5.
By this point, I was pretty frustrated, but I kept my cool and even complimented the waitress on her Led Zeppelin shirt, even though I doubted she could name two songs from "Zeppelin III" for $50. Anyway, I asked her if she was sure this was a cheese pizza, and she assured me it was. Foolishly, I didn't check it. I took the pizza home along with my groceries (which remained intact in the bags, so you can tell I wasn't driving recklessly on the way, about 7 miles on straight roads).
When I finally opened the box, I found a complete mess (as you can see in the photo I provided). I struggled to recut it without being able to find the original slices. The reason I'm torn, though, is that the pizza was genuinely delicious, and the knots were great too. So, I would give the taste 5 stars, the presentation 1 star, and the service 2 stars (mainly because they didn’t send me off with that mushroom and sausage monstrosity)."