"I have to be honest, the staff was really friendly and the atmosphere was pleasant. However, I ordered something quite simple—ham, Swiss, bacon, and mayo in a wrap—but they got it wrong. When I opened it up, there was no mayo. Unfortunately, I couldn't go back to address the issue since I was already at the hospital visiting someone and didn't want to leave. It's really frustrating. Normally, I check my orders before I leave, but in this case, I didn't bother because it seemed so straightforward and I thought it wouldn’t be messed up. I’ve learned a valuable lesson: always check your order before you leave, even if it feels unnecessary."