Chicken Parmigiana Pie
La Slice Pizzeria

La Slice Pizzeria

1826 Veterans Hwy, Islandia, NY 11749, United States

Pizza • Pasta • Cheese • Italian


"I always liked going here, always loved the food. I recently got off the phone with a rude young man because I tried to cancel my order and receive a refund and he would not allow it. It is now 8:26p when the food should?ve been here by 7:45. Butanyway, I called at 7:45 to cancel the order and the young lady stated The food was already on its way and asked what was myreason for cancellation. I told her I did not need the food any longer to which she had a young man answer the phone. Completely spoke to me as if I was a child and kept repeating the word ?like? after every word as if I couldn?t comprehend. Hethen explained the same thing the young lady did and stated they made the food already and it?s on its way. I explained thatsince I have not received it I should receive a refund because I don?t have the product but he kept repeating himself in adegrading way to mock me and stated ?why would you order the food if you Didn?t want it or knew that you couldn?t accept it ? That?s not nice?. Like bro are we children? Who has the nerve to say that? I explained that I can?t control if something comesup in my life as things happen outside of peoples control. He then says he will issue a credit and leave it in a ?credit book?for the next time I come in?.as if I would again. If he?s in charge, he has an immature, terrible, unnecessary attitude thatI?ve never experienced in my life from someone that works with customers. Customers get under my skin too and it may cause meto lose my temper as well but it?s common sense to give a refund for a product you did not receive. Now I?m sitting at home8:30p and still nothing. If me getting the credit also meant that the food was no longer coming, they did not explain that andmade it seem like since it was already on the road that I would still get it or had to take it. And yes, I hung up on the youngman because of how incredibly rude he was"