"We waited 20 mins for our food,but our Server was taking lunch right in front of us. The other servers were helping us. It 's is very disappointing because the place was half empty. We were the only table he had. Caldo de res was warm, but were not able to tell server because never came back. We asked for napkins and got 3 extra napkins. The small napkins, the ones that usually you need 2-4 per people. My uncle recommended this place he was ashamed. The excuse it was change of cooks, instead of owning the mistake. Gael was our sever, if you get him as a server, know that service is going to be bad. Maybe cooks didn 't saw the ticket,may they thought they already send the food or maybe it was change of shift, but you as a server need to make sure that, you take care of your table, that is the server job that is why servers get paid by the costumer. We might come back because mi uncle loves this place, but next time I will asked the manager to get another server maybe Maribel or Esmeralda because we saw them working and they were really efficient."