Chili Queso Dip Chili Queso Dip
Buffalo Wild Wings Lansing

Buffalo Wild Wings Lansing

718 Delta Commerce DrMI 48917, Lansing, United States

Beer • Wine • American • Barbecue


"Story time:Came here on a Wednesday night. Not super busy. We got seated. We waited for close to 9min for a server to come even talk to us. Then we placed our drinks order and food together. We get our food after 35-40 min of waiting. My wrap has tomato’s on it after Asking for it off (Not the servers fault) I told her that their was tomatoes and she took it back And got a new wrap after waiting 10 more min.She asked if she cud give us a scoop of ice cream as an apology, but I’m lactose intolerant and avoid dairy products as much as possible. I also stick to a diet of not eating “junk food” so dessert is off the books completely for me. I asked if she could just give a discount since the food was wrong and the wait was long (which she acknowledged to us that we had been waiting for her for a while and that it took Long for our food. She said she would talk to a manager. No manager came to talk to us about the situation but she claimed their was nothing she could do about the price.I believe this place has customer service issues… I’ve never once been to a restaurant where your order is wrong and a manager doesn’t come talk to u next to that give u at-least 10% off for messing up an order that was simple (just no tomatoes). Still tipped good it wasnt Fully her fault but very disappointed in the service today…. Probably done going for awhile."

Buffalo Wild Wings Carson

Buffalo Wild Wings Carson

736 E Del Amo BlvdCA 90746, Carson, United States

Pub • Wine • Full • Drinks


"I wish I could give less than 1 star, this restaurant is terrible. It is dirty, the service is awful, and the manager on the floor on 1/24/20 was totally disrespectful. My party of 20 was told several times that we had no reservations, even though I called the day before to confirm. I made the reservation inside because we had small children and it was too cold, but to my surprise, we were sat outside. Our reservation was for 6pm, but we could not sit until 7pm. My guests arrived at 6pm and we began to order at 7pm. The waitress, with a head wrap and scratching her head, told us she could only do 3 checks for a maximum of 20 people. She took the wrong orders and brought water and drinks at 7:45pm. She spilled water all over our table and setting, and even on my guests. She and another waiter put their fingers inside our cups without gloves because they had two trays. The food took another 45 minutes and we had to go order beer at the bar because it never came. When I asked the manager to clean up the spilled water for safety reasons, he did not do it and was actually drinking. He never came out to check on the party. The waiters who brought our food were coughing all over our plates. I went to look for the manager five times, but was told he was busy. When we asked for the cake that we brought in, we found it outside the fridge being pushed by an employee. The bill came out to over $600 and guess how much the tips were for such a horrible experience. The waitress was suddenly nice when it came time for the bill. I will never come back here again. I hope no one gets sick from the cold weather or the coughing in our food. Sickening."