Chiliburger
Mel's Drive-in

Mel's Drive-in

14846 Ventura Blvd, 91403, Ventura Boulevard, United States

Vegan • Casual • American • Breakfast


"I met a friend of mine who lives out of town. We hadn't seen each other in about 5 years and we are talkers. We enjoyed our food and our waitress was very pleasant and made sure our meals were correct. Mine was wrong at first and she offered to take it back. Excellent service up to that point.We told her that we were catching up and asked if that was an issue. She told us the limit was typically 2 hours but she'd let us know if she needed the table. At this point there were about 4 other people in the diner. We were not there at a busy time.At about 2 hours and 15 min she came over to the table and asked if we needed anything else and we paid our bill, leaving a tip on the card and then my friend was going to leave cash as well for us staying over.When she brought over to-go boxes over she informed us we were almost at the 3 hour mark There were approx 8 people in the diner. They were not even close to busy and had they been, she wouldn't have had to ask us to leave. She said that it's almost been 3 hours. It had been 2 hours and 20 min.My friend was going to be driving for the next 4 hours and then asked for a Sprite. She said To go He asked if it have to be to go. Her irritation was written all over her face (well, eyes and forehead because she was wearing a mask) and with out saying anything, she went, got the drink in a regular glass, and dropped off the bill. Well left within 5 minutes.We were stunned by her rudeness, but trying to give her the benefit of the doubt and considered that maybe her manager was pushing her. Regardless of the reason, there were more polite ways to handle it. When we first told her we were going to be chatty, she could have said their policy was firm. We would have gone elsewhere and not been upset. She could have politely said that she was really sorry but she needed the table. We would have questioned that, but we would have left. There was just no reason to be rude. We always tip well and ask ahead of time if our staying longer is OK. We've never had a waitress be so disdainful. It was really strange. We won't be returning despite the food being good."