A soft, chewy bagel studded with sweet chocolate chips for a delightful breakfast or snack treat.
Soup • Salad • Breakfast • Sandwiches
"Dropped in to get some baked goods for dessert after dinner, picked up one of the pumpkin sugar cookies, a lemon drop cookie, a blueberry muffin, and a cinnamon bun.The sugar cookie was great, just sweet enough but not overwhelming which you might expect from the frosting. The lemon drop on the other hand was just pure sugar, where was the lemon? Need to add some zest to that. The cinnamon bun was pretty disappointing, with a really thick glaze on top not meant to be thick, tasted like sugar water, while the bread was just dry and rather bland.Ended up too full to get to the blueberry muffin, but I was able to foist it off on my old man who always likes a good berry muffin."
Soup • Coffee • American • Bakery & Pastries
"Loved my Caesar salad and fontago chick sand! But most of all, manager Adam (name on the receipt, definitely a manager at the register), was....awesome! Both Carmen and I left our wallets at home and had no cash stashed in the car� All we had was a $15 Panara gift card, our bill $25.07. After my search in the car, I returned and said we need to cancel our order, Carmen said lets just get the salads, Adam.....he threw in the $10, saying he knew we were long time Panara Bread customers, he had it� We will pass on the kindness! #adamPanaramade my day�"
Cafe • Soup • Salad • Salads
"Love the food, especially the soup: I think it would be nice if someone went around and wiped tables down and cleaned floors in dining room more often. Also customer service at front register could be better. But the food is really good:"
Soup • Salad • Steak • Sandwiches
"Horrible experience at Panera bread this AM, on Tittabawasee. Placed an order online yesterday to pick up at 11.00 AM. confirmed it last night on phone. reached there at 11.10AM, lady at the front desk went back and said order is not ready yet but will be shortly. I waited , while so many other orders were being brought up for others who were not even there to pick up. I asked the lady couple more times who kept reassuring me its almost ready. Finally at 11.45, the manager asked me if i was being helped as i was standing there for such a long time, I said i am here to pick my order, and he asked me what the order was and then went back and brought the packed ready to go bag and said the order has been ready for a long time. Such terrible service . The manager apologized but I was too mad and late to stand there and listen...."
Pizza • Salads • Bakeries • Breakfast
"Yesterday I order the Roasted Turkey Avacado BLT, and Broccoli Cheddar Soup. The sandwich I usually order looked like someone threw the ingrediants at random, it was a mess. Avacado only one one side etc. This happens frequently at this location. Quality control and consistancy is poor. The team leader was leaning on the back counter pick up area, only a few customers present, no greet just stared at me with another associate by his side.The broccoli soup was salty and had no pieces of broccoli in it, just mush. I threw it away it was inedible. Obviously I recieved the bottom of the pot. French Bread was hard as a rock.Will try again because I have a gift card.I shall post pics if it does occur again, I promise.Vegetarian options: none"
Kebab • Sushi • Pizza • Seafood
"Terrible customer service. Clearly lacks managerial supervision. Placed an order online and received email confirmation. Also received a follow up email saying my order was ready for pick up. However, when I arrived to their location, my order wasn’t in the rapid pickup counter. There were three employees behind the counter laughing and being obnoxiously loud. When their laughter subsided, I inquired about my order and was informed they were out of my item and unable to fill the order. Apparently at no time in all their carrying on did they think to call me to inform me of this. Instead they thought it was better to wait for me to waste my time driving to their location to tell me they were out. I’m still confused why I was charged for an item and sent a “ready for pickup” email when there was nothing to pickup. Refund wasn’t processed and had to pursue it the following day. Totally a complete waste of time. Unfortunately this isn’t an isolated incident and has happened before, order online at your own risk.If management is reading this, don’t respond asking me to contact you. We’ve talked previously, you had the chance to fix this and you failed."
Soup • Bagels • Salads • Chicken
"I received a poorly made drink that tasted off and was incorrect, and instead of taking responsibility, the restaurant blamed the DoorDash driver. However, DoorDash delivered it quickly. My wife works nearby and even reached out to thank me right after. The drink was watered down and looked unappetizing, like the glass hadn't been cleaned properly. When I called to express my concerns, the staff told me that’s just how the drink is and wished me a "great day" in a passive-aggressive tone. I won't be returning for the company bagel packs and will certainly inform my coworkers about my experience. This restaurant has really declined over the past two years, which is such a disappointment."
Coffee • American • Breakfast • Bakery & Pastries
"This restaurant has a fantastic location and is surprisingly spacious on the inside. Although the entrance is located in the corner of the shopping center and may give the impression of being a small café like Panera Bread, the interior is quite roomy. However, the ordering area can feel a bit cramped, especially during busy hours, which can lead to congestion. I typically use the app to place my order for pickup, and this location consistently gets my order right and ready at the requested time."
Pizza • Cafés • Steak • Salad
"This is my local Panera. The food is usually good. Drinks, bakery, sides are good. I wish they would be more mindful of wiping tables after customers leave. On my recent visit, when I asked for bread on the side with my sandwich, the took the contents of the sandwich, put it in a bowl, and placed the bread of the sandwich next to that, untoasted. Kind of bummed out my meal to have it not warm and that I had to put the contents onto the bread. What I meant is the baguette. I wanted a baguette on the side, not my sandwich to be deconstructed. Guess you have to be super specific to get orders right ?"
Bakery • Salads • Catering • Breakfast
Soup • Vegan • Coffee • American
"Daughter loves Panera, I try and talk her out because of the insane traffic and impossible parking at the district. She begged to go, so after trying to find a parking spot for 10 minutes, I let her out in front of the restaurant and told her to order. Found a spot bout 2 minutes later and rushed into the store thinking she was still in line, she was standing outside. I asked her if she ordered and she said she told them she had to get money from her mom lol. I went to the register and the girl behind the counter was so sweet, I apologized for holding her up, which she wasn't bothered by and gave her a nice tip. Female manager apparently had talked to my daughter in the couple minutes she had been in there as well lol, and I was impressed that she was making rounds on the floor and had even stopped to make sure a child ordering had ordered what she wanted without any problems. Daughter enjoyed her food and the staff was phenomenal."
American • Bakery & Pastries
Cafés • Salads • Bakeries • Breakfast
"By far the most awkward and disappointing Panera experience. Ordered a cinnamon crunch latte but asked if it could be prepared with non-dairy milk. The cashiers response was that she didn?t think so, so I told her I don?t want it then. At that point shesaid let me check with the back. She returned to say they could make it with almond. Got our buzzer and sat down and it wentoff immediately. Went to pick up counter and clearly nothing was ready. They asked what order I was, then said I needed to pickup in the front. Went to the front for food then returned to pick up counter for drinks. When handed my latte I asked ?this wasmade with non dairy milk right? and the woman acted annoyed and said ?it didn?t say almond? and then hastily threw it away likeI just inconvenienced her. Asked for napkins. They didn?t have any. There was an industrial roll of paper towels on the pick upcounter. Never again. And the latte was awful. Fairly certain it was just microwaved almond milk with cinnamon sprinkled ontop. Right in the trash!"
Soup • Pizza • Salad • Coffee
"Good, hopefully clean food. They make u like being a rabbit on account of their salads being so good and the variety is good. Lobster sandwich is good, fresh tasting, not old and fishy. The mac and cheese is always a hit with the kid and the servings are also good portions. because the Chicken Alfredo Pasta just had chunks of chicken tossed on top, no effort made to dismantle the chunks, much less mix them in. Will this stop me from coming, nope. I just won't order the chicken alfredo again."
Salad • Pizza • Salads • Fast Food
"Extraordinarily terrible. We ordered take out. I got the Green Goddess Salad. Apparently when you get takeout, they retrieve an old, pre packaged salad from the back of the fridge, throw it in a bag, and hope you don't complain. The salad was rotten and inedible. The wilted, brown lettuce was floating in some kind of brownish liquid at the bottom of the container. The chicken was old, squishy, and coated in some kind of suspicious liquid. There was almost no dressing at all although they gave me TWO cups for dressing, each cup had maybe 1/4 teaspoon of dressing. Not sure what happened there. I threw the entire thing in the garbage. Oh did I mention this tiny rotten salad cost $13? Wow. I will never go back this this location, it is beyond disgusting."
Vegan • Coffee • American • Vegetarian
"After a long day at Hershey Park, me and my family were looking for a refreshing place to eat and fill up our stomachs before going home. Unfortunately, this place disappointed us all. We waited 30 minutes for our food, The place was dirty and no one was cleaning this place. So if you’re looking for a place to eat. maybe look for the Chipotle Or Five Guys nextdoor. Also, this place was understaffed, The poor women Working the Kiosk all by herself, The poor man Cleaning by himself, and the other poor women making all the food by herself."
Soup • Pizza • Lunch • Salads
"I visit this restaurant frequently, and it’s a great spot for a bite to eat. However, I'd recommend checking your order before leaving, especially if you ordered through the kiosk or for Uber Eats pickup. I almost left, but then noticed my bag felt light. Upon checking, I discovered two items were missing: my drink and the pecan bread. When I informed the staff member, she rolled her eyes at me. I expect more professionalism—after all, it's her job to assist customers. It seemed like she wasn’t too keen on fetching the missing items. Overall, I had a dine-in experience."
Pizza • Salads • Seafood • Bakeries
"This was the worst experience I've had at a Panera. The wait time was incredibly long, and the customer service was disappointing. I had placed a dining-in order in advance, but I ended up waiting 30 minutes. Since I was now running late due to the delay, I asked the manager to switch my order to takeout. Unfortunately, he failed to communicate this to his staff, resulting in wasted time for both me and them. Additionally, he showed no acknowledgment or concern about the delays. I would not recommend this location."
Soup • Bakery • Salads • American
"I came in to get some work done and was hoping I could order from my table but couldn't at this location. So I went to the counter to place my order and the cashier didn't understand what I was saying. I asked to sub my chicken for quinoa and she some how hear ham. Not only am I a vegetarian, am allergic to pork. I canceled and ordered rapid pick up instead and my food was done exactly the way I ordered it and done in less than 8 minutes. I do like that this location does have a fire place as well. I wish I could give this a 4.5 because the ordering issue at the counter was only worth loosing 1/2 star compared to the rest of the service and ambience. Another thing I noticed was I got a few people staring at me as though I was a strange face. Other than those two things it was a good experience."
Soup • Cafés • Coffee • American
"My review is solely on lack of convenience. I arrived here for a pick up order. The doors to lobby were locked. Sign on window says drive thru only. I wait in the drive thru window for more than 15 mins, for a pick up order. This was very inconvenient and inconsiderate of online customers. If I wanted to sit in a line, u wouldn't have ordered online. Needless to say, 201 mins went by before I reached the window. Just ridiculous Meal type: Dinner"