"terrible experience! They don't appreciate their business a bit. they ship perishable items late and could take care of less when it arrives on time or at all. I never called half a dozen times and they ignored my calls. the same for the emails. Once they have their money, they're fucked up and they've got enough business, they really don't care. on the basis of the other complaining, I don't care if they get a bad review. it is obvious that they use caller ID to avoid calling from angry customers because they would not answer my calls after they found out how mad I was, but if I called from another number, they would answer the phone. if I had read the other negative reviews, I would never have bought from this terrible business. her posture is disgusting and I would not order anything from this bakery, especially if they do it online and expect it to be shipped. the only way to get their attention is to deny the credit card fee. depending on what they are looking for, I would recommend russ daughter or magnolia bakery by goldenbelly. so when their order is screwed on, goldbelly is responsible and will make it right."