Cinnamon Roll Cinnamon Roll

Soft, fluffy pastry spiraled with cinnamon sugar, topped with sweet cream cheese frosting.

Panera Bread

Panera Bread

685 West Karsch Boulevard, Farmington, 63640, United States Of America

Salads • Bakeries • Catering • Breakfast


"I went in loving the food and walked out hating this fricking place and now I can 't even think of going back without getting even more frustrated. I went in for one bread and one muffin, and it took just a bit over 20 minutes for them to let me know that they didn 't have the bread, and to just get me my single muffin and then wait for the manager for the refund that by that point I was ready to just take the loss. I do not mind that they were out of my bread and I wouldn 't have cared if I didn 't think anything could have been done, but when I can see how every fricking employee is competing for slowest zombie walk while I 'm waiting forever for a single muffin that is when I get super upset. I have bad joint pain at night that leaves me slow hobbling around my house, and I could have beat them in a marathon compared to their speeds. I love their food, but the just terrible slow service for something so simple they just have to grab from the case is what is the issue. This was just terrible on the employees parts and that is when I get angry enough for a bad review cause I know how hard it is to be in the service industry. Am not going back for at least a long time, God dang so much time I 'll never get back just sitting on that wall sofa staring at their slow walking and looking at their order tablet that mocked me by letting me know that they were 'prepping ' my order. Wonderful food, great lobby and inside, slowest employees ever."

Panera Bread

Panera Bread

2100 Dixwell Ave, 06514, Hamden, United States

Pizza • Salad • Salads • American


"Orders are always wrong..I usually have an issue with ordering from this café, something is always missing or wrong but it's close by and I love Panera..But today I ordered for myself and 3 other coworkers in West Haven. Not sure why it picked this café, I was assuming the others did not deliver. Anyhow, upon receiving the order (delivered by Door Dash which was left in the cold all the way across the parking lot away from my building after leaving instructions from the building not receiving any call from the driver), I opened the bag and realized that a bread bowl was missing for my coworkers order. Upset, I called and they refunded me for that order. When it was time for my lunch, I went into the bag again and noticed that my soup was not there !!! That is so crazy to me. For all our orders, it was $60! For 2/4 of the orders to be incorrect is a horrible standard. The whole order slip was checked off, but clearly nobody ever really checked it ..I wanted my whole order refunded, seeing as it was not only for me but my coworkers, I now had NO lunch to eat during my 8 hour shift, and I spent $60 for wrong, cold food.For what is was worth, the lady manager I spoke to over the phone was very nice and understanding of my situation. She explained that the store was short staffed and extremely busy. She was the only good part of this experience, because she had good customer service. However she nor her manager could refund me my money because it was too much I know it was too much, I spent it !!!Everybody makes mistakes and I am understanding of that. We've all had our days. But when one order is wrong, one never got made, and you spent your hard earned money to eat this food on your only 45 lunch break of the day, something's got to give.Overall bad experience and waste of money!"