Classic Reuben
Urban Steam

Urban Steam

1025 S Sierra Madre St, Colorado Springs, Colorado, USA, 80903, United States

Brunch • Seafood • American • Breakfast


"I am so disappointed with this place : . We started going here years ago when it first opened but this is a totally different establishment now, and not a good one! In a nutshell, the service was terrible, our waiter was beyond RUDE and surly and it was absolutely freezing like they hadn't paid the heating bill). The food was mediocre at best and the server was super indifferent to the fact that my water glass was completely cracked through. Honestly it was just one of the WORST dining experiences we have had in a very long time! I have always had high hopes for this place because we have had some good memories here but I don't feel like this is the same place as it was over 12 years ago. MY husband and I have been in the service industry for over 30 years and we literally walked out of there shocked! $21 for a breakfast entree and freezing the whole time from the minute we walked in to the time we left? No thank you! If I wanted this to be my experience I would have sat outside and honestly the waiter was so rude I wasn't looking to pick a fight as he had already been nasty. We work with customers on a daily basis and recognize sarcasm and we are ok with that in the right circumstance. . We will never go back to this restaurant ever again. I'm happy to take my business elsewhere where at least I am valued as a customer. Please do yourselves a favor and go somewhere else! This is only my second 1star review ever. My friend had the same situation, same rudeness and mediocre food with high prices ."