"I had a disappointing experience at this café. One of the baristas, a short, heavyset woman with long curly hair, was quite rude. I ordered a cold drink, specifically the iced Starbucks blonde caramel latte. Even though I showed the male barista a picture of my order, he asked me about it four times. When my drink finally arrived, it was hot instead of cold. The woman then, rather rudely, told me that I should have specified "iced." I thought that showing the picture would be enough, especially since the name of the drink clearly indicates it should be iced. In my opinion, they should have apologized for the mistake and replaced my drink with the correct one, rather than treating the customer rudely. Overall, the service was subpar, and I won’t be returning."