"Went here at 7pm on a Tuesday night. Our primary reason for coming here for dinner was because a family member had given us a gift card as a bday gift. There were only us and 3 other tables seated in the entire restaurant, so the restaurant was very empty. Our waitress was Gabby. I ordered a margarita as a drink, but Gabby brought me some kind of an iced tea with syrup in it. When I brought the mistake to her attention, she corrected it immediately and pleasantly, but the mistake was still made. Then I ordered a cup of soup as an appetizer, and specifically asked for the cup of soup to come out before the rest of the meal, as I was starving. She did not bring the cup of soup until the rest of the meal was brought out, which brings me to the next part of my bad experience. It took over 40 minutes from the time we ordered until the time our food was brought to the table. Again, I would like to reiterate the fact that we were 1 of 4 tables when we arrived, and by this point, 2 of the 4 tables had left, meaning it was solely us and 1 other table in the entire restaurant, yet it still took 40 minutes for our food to come out, and my appetizer soup was not served as an appetizer. Gabby never came back to check on us again until she brought us the check. Finally, after over an hour and a half of us being in the restaurant and being very agitated, Gabby finally brings us the check, and I hand her our gift card to apply, only for her to tell us the gift card reader is down, and we cannot use our gift card! Ha! As I had mentioned, us having a gift card was the sole purpose of us going to Pinstripes in the first place. The experience was extremely unpleasant. The food was decent, but definitely not good enough to outweigh the extremely negative experience."
