"I wish I could give this place zero stars. I placed an online order for pick-up at 6:45 PM, but when I arrived at 6:50 PM, the employees at Submarine told me my order had already been picked up. I was confused and insisted that was impossible since I had ordered for pick-up, not delivery. I provided them with my order number and confirmed that it was indeed a pick-up order. All the employee could do was recount how someone had taken my order. He mentioned that he had asked the individual if the order was for Ariana, but I pointed out that it was concerning he didn't verify further—how could the person just know it was paid for under my name? Instead of questioning further, he casually gave away my information, making it easy for someone to scam them. I'm shocked at how easily food can just be given away like this, and the lack of sympathy for my situation was disappointing. Rather than trying to resolve the issue, the employee suggested I contact the person who had picked up my order. I did not receive any reimbursement for my order either. Next time, they should at least require a valid order number from anyone picking up an order."
Corned Beef Sub
