"This review is hard for me to write, because I will always have a soft spot for Red's in my heart. It's where I met my husband! I am giving it two stars still because they have two stars who work there: Phil, the bartender/fireman, and May, who is a manager/server. They both exude what customer service should be, and are thoughtful, kind, generous and hospitable. I hope that Sir Corp (the owners of Red's reads the reviews online and takes them seriously; and if they take anything away from my updated review, it's that these two people need to be praised. I am a regular of this Red's, as it's very close to where I live. I have brought SO many people here over the years, and we always get the same thing a Belvedere martini, extra dirty (that means olive y! . This drink was always in the $13 14 range, which seems like market price for a 2 oz drink. I went there a few weeks back with two friends, and we had THREE rounds of these martinis. The server didn't say a thing at all, but when the bill came, we saw that we were charged $19/martini so $60 per person for drinks, which is the same as a good bottle of wine at Red's! We paid our bill and I asked to speak to a manager, not because I wanted anything for free, but because I wanted them to know in the future to give people a heads up that they are ordering $19 drinks, especially since the other drinks on the menu are all 2 oz and $13 (roughly . The bar manager came over (gentleman with the reddish hair and he was so rude that it was embarrassing. I contacted them for a follow up, because I was so disappointed, and the general manager invited us back in for a round on him. What really made me sad is that they still didn't take this opportunity to make amends/quality control. He touched the table once, at the beginning, but never followed up again to see how everything was and ensure that we were having a good time. While Ray, the server, is someone who is outgoing, he is also a bad server...we asked for our bills twenty minutes after actually wanting them, from someone else passing by, and then had to still sit for 15 minutes until again, someone else was the first person we could flag over. The food we had was measly for the price point $10 for about ten sweet potato fries. I am wondering if the price inflation could be because they are losing money, and if they are, it's probably easier to just fix the service and attitude issues that seem to be going around. Will I be to Red's? Probably. Will I recommend it like I used to? Definitely not. Will I have rounds and rounds of drinks? No, I am not made of money. Good meeting place for the area, but drink and eat elsewhere I guess."
