"We dined at Ruby's yesterday, and I ordered the Speck Cheeseburger cooked medium well. Unfortunately, when the burger arrived, it was undercooked; the beef was visibly raw in the center. To make matters worse, the juices made quite a mess on my plate. I asked the waiter to take it back and cook it a bit longer. When it returned, it was still rare in the middle, making it inedible for me. I ended up with the same soggy burger once again, which I took home to cook myself. This was particularly disappointing because Ruby's is one of my favorite restaurants, and I had a bad experience with their burger—one of the few places I trust for that particular dish. On a positive note, the salad bar was excellent as usual, though the ranch dressing was running low, and we had to request a refill. It seems like the kitchen staff might be rushing, even when it's not too busy. Despite this setback, I still plan to return to Ruby's, but I wanted to share my disappointment."
