Crêpe Florentine
Bell Tower Cafe

Bell Tower Cafe

20490 Los Gatos RdCA 95070, Saratoga, United States

Cafés • Salads • Coffee • American


"Drove into Saratoga from way out of the area and were hoping for a lovely lunch. Unfortunately, what we got was mediocre. First off, parking is difficult to find. Second, there are at least 6 steps going into the front door and I was bringing an elderly woman with limited mobility and a walker. The staff watched as we basically carried this woman into the restaurant and didn 't even help hold open the front door. We were surprised by the lack of diners for a weekday afternoon; only two tables were occupied. While the menu was extensive, but the food was not all that good or even presented well. The gentleman in our group ordered the breakfast burrito with potatoes which he described as just OK...nothing special or great flavors. Just something to eat after such a long drive. Us ladies both had the same thing...soup and sandwich. The clam chowder was actually pretty good. Nice creamy broth. The ham cheese panninis were lousy. No other way to describe them. Packaged ham slices shoved in between two slices of bread along with a slice of ? cheese and barely warmed... the cheese wasn 't melted, but since it was barely noticeable I guess it didn 't make much of a difference. Service was OK. Passable, but the staff didn 't seem all that interested in the diners. I guess that part that left me shaking my head was at the end. We maneuvered our elderly guest through the other dining tables back toward the front entrance when a staff member said You can use the ramp off the patio if its easier. What the ????? They stood there when we entered and never bothered to tell us we could use the ramp that looks like it belongs to the establishment next door. Food=C Service=C Caring for their guests=F Sorry, can 't recommend this place to anyone, particularly the disabled."