Cuban Nachos
The Beach Club At The Inn

The Beach Club At The Inn

15 Dam RdIA 51331, Arnold’s Park, United States

Beer • Wine • Cuban • Casual


"Food and ambience were great. Made reservations and were seated right away. However, every single time we’ve eaten here or sat at the bar, the service has been terribly slow. Our server didn’t greet us for minutes! The bartenders need to learn how to balance talking with guests at the bar and making drinks for other people who sit at the bar. They also need to make sure they getting drinks for the servers tables. We were seated for minutes before we got our first round of drinks and in that time, watched both bartenders chit chat with each other, multiple guests, and cleaned the bar. I’ve worked in the service industry for years the last few years had been in Miami which is huge on customer service so I understand some days are crazier than others, but I haven’t had a great experience here once. It’s a bummer because I love the atmosphere, the food and the ability to have nice drinks around this area. The second drink I ordered was not drinkable the bartenders looked young so were potentially new. I would advise a team training to discuss how important it is to balance friendliness with guests while making sure you are being efficient and getting drinks out in a timely and accurate manner to new guests and the servers. Maybe a bar backbusser for weekends would help the flow. Or a have bartenders on weekends one of those specifically to make drinks for servers while the other two bartenders man the bar seating"