Cubano Melt
Ram Brewery

Ram Brewery

103 35th Ave SE, Puyallup, WA 98374, USA, United States

Salads • Brewery • American • And Grill


"After being seated by the hostess, I said thank you and received no response, only a look of, I don't wanna be here type vibe, like the whole world was irritating her. I ordered a side salad, and when the lady brought it out to me she had started to walk away and I had to tell her I needed a fork. She brings back the fork and starts to walk away again when I noticed I needed a napkin also. So she had to run back and get a napkin for me. There were no utensils, napkins, or sauces. I dnt understand why this stuff was not already on the table. While I'm eating my, I am barely halfway through the salad when they brought out my main meal which was a Hawaiian burger with no fries. I had assumed that burgers come with fries. Just because I ordered a side salad doesn't mean that I didn't want the fries also. That should have been clarified. When I got my fries, they were hot, but the texture was chewy instead of crispy. Its like they were sitting under the heating lamp and not made fresh. The burger was ok, maybe ease up on the amount of sauce being put on the burger. Overall, the energy of this place was soo drab and negative. This place wasn't even busy. My waitress was just nice enough and even though I gave some bad feedback, I still left a tip. I believe if the hostess didn't have such a negative snotty vibe about her, I think I could've been ok with everything else. First impressions are a must in my book. Be a little more cheerful when you're greeting guests next time, it will set the tone for a customer having a bad experience or a great enjoyable experience. Don't believe I will be back here."

Ram Brewery

Ram Brewery

9520 W Higgins Road Rosemont, IL 60018, 60018-4904, Des Plaines, United States

Cheese • Brewery • Burgers • American


"My wife and I wanted a nice laid-back place to sit outside and enjoy a fun dinner. We ended up being very disappointed by the service. Our server took about 10-15 minutes to get to the table (which feels like an eternity when you are waiting to order beverages). They took our drink order and quickly returned with a cocktail and waters but the beer we ordered was delayed by a few minutes. Not a big deal, but then the night went south. We didn't see our server again for a very long time. We started to feel like our appetizer was a little delayed when food runners showed up with our entrees. No app in sight. We let them know and eventually the server brought our app. But we were halfway into the meal by that point. The food tasted fine. Nothing extraordinary but not bad. The nachos, I admit, were delicious. The mac and cheese we ordered was described to have bread crumbs but was missing that. Fortunately the server had it taken care of pretty quickly. We were never asked about having our drinks refilled. And after eating, we waited a long time for our check. It just seemed to take forever for everything. None of the problems by themselves would have been a big deal, but together it added up to a somewhat unpleasant experience. The server was nice and apologetic. They also comped us the appetizer which was nice. May have been an off night or maybe a new server, but I can't say I would recommend going on a Saturday night. Also, we did enjoy the outdoor seating area. It was a little tight, but the ambiance was nice."