Cubano Sliders
The Second Floor

The Second Floor

13340 ParkwayTX 75240, 75244, Dallas, United States

Wine • Steak • Waffles • Cocktail


"What a bummer of an experience. We booked an Easter Brunch reservation and it stated it was at the 2nd floor restaurant. When we go there, we found out they were hosting in a 4th floor ballroom. It was very stark, quiet and felt like we were at a business meeting vs. a $65 per head breakfast. I do think they should have noted that it would not be served in a restaurant but rather a ballroom. I would not have made the reservation as there was no ambiance at all in the ballroom and at that price tag, I would have just eaten at Oceanaire. The four of us were seated and wanted to order some mimosas to start us off. We sat there for over 15 minutes with no one coming to our table, and finally had to stop someone and ask them if we go to bar ourselves or if someone takes our order for drinks. They took our order and it took about another 10 minutes to get drink. Wide variety of food which was good, but there was no service. Our dirty dishes sat on our table, and as it was a buffet, we were looking to get these dishes removed. My husband ended up bussing our table. About 4 hours after we ate, my son became violently ill. He had the roasted chicken at the buffet while my husband and I did not. When we received the check, a 20% service gratuity fee. I am a very good tipper, but struggle having $54 added as a tip when we had no one come by our table except once to drop off 3 drinks we ordered AFTER we had to flag someone down for it."