"I’ve always loved the food at Ben’s and still do. If you’re going in for a meal, you’ll enjoy it it’s delicious. If you’re catering for Passover or another holiday, read on. I catered a 20 person Passover meal that was supposed to arrive between 8am 2pm on the first day of Passover. I had to stay home from work, of course, to be able to receive the delivery. After hours of “we’re almost there,” the order was delivered at 6:15pm, just as my guests were arriving. All the food was cold, and the soup was frozen ice. There wasn’t time to heat everything, of course, so we served the food cold. After asking Ben’s how they would compensate us, I was offered a $100 gift card remember, this was an order for 20 people. 3 months and dozens of emails and phone calls later, I have mysteriously never received even the small gift card promised. And no follow up from Ben’s, either, to make sure it was received. So, sharing to spare others from similar frustration when considering who to use for catering in the future."
