"How does this place have 4.5 stars? I mean, I get it, Reno itself has a lower standard because people don 't come here for glamour--they come because it 's close (to NorCal) and cheap! Based on my experience here, which will be my only and last, this place is nowhere close to 4.5 stars! Why? 1) Service is SLOW. If you disagree with this, then service is inconsistent. We did witness the tables near us get a lot of attention whereas our server seemed careless. We definitely didn 't feel taken care of. No smiles, no sense of urgency, nothing--our guy just wanted to go home. 2) Employees were arguing while cleaning the big table in front of us. One younger Caucasian guy said something like, why am I cleaning your table? The other latin or middle eastern looking guy responded Just leave me alone. Was this racism? Good on him for squashing it, but we still felt the tension during our fancy meal. 3) For what you get, the food is way overpriced. We got some prawns, oysters, and tuna for appetizers, none of which were worth the price point. The oysters were small, and the prawns/tuna tasted old. 4) The Filet Mignon I had was nothing special. Sure, it might 've been cut from the actual correct part of the cow but I doubt that it was anywhere close to high quality. The marbling was probably non-existent as evidenced by no taste. I mean, they 're not fronting like they got grass-fed, wagyu, 30-day aged, etc. but the price for the flavor you get just isn 't worth it. I should have drizzled A-1 steak sauce on it just to let them know how bad it was. I know, it 's Reno! Just about everything is imported so the prices won 't be that low. That doesn 't give this place an excuse to have terrible/inconsistent service, poor employee conduct, and sub-par meats. It 's better to just go elsewhere where you can get a better experience and potentially an actual tasty steak."
