Diva Roll
Happy Sumo

Happy Sumo

4801 N University AveUT 846045573, Provo, United States

Asian • Sushi • Salad • Vegan


"We were traveling in the area and my wife had heard about this place because she loves sushi. Things started out really well because we were told initially there would be a 35 minute wait and we only ended up waiting about 8 to 10 minutes. We werewaited on within a normal time frame and they took our order. My wife ordered her sushi and I ordered a sweet and sour chickenwith tempura style vegetables and rice meal. It really wasn't that crowded and there were several empty tables. They also seemedto have ample people working. I saw at least 8 to 10 out front. Anyway, It took quite a long time for our meals to arrive, maybe30 to 40 minutes. I took a bite of my chicken and it was cold, The rice and vegetables were cold also. I am talking about theywere not even slightly warm. I approached our server and he did offer to have the dish redone. I declined because I was alreadygoing to have to wait and watch while my wife ate her sushi and I didn't want her to have to wait for me when my meal finallyarrived again. When I declined he asked me what I wanted done. I told him I'm good we'll just have my wife finish give us thecheck and we'll leave. I think maybe since this place specializes in sushi there's not a really good coordination between theplace that cooks their hot meals and their cold sushi. Because I feel my meal, based on the temperature it came out, had set forat least 15 minutes before I got it. This is all good, things like this can happen.. we were disappointed. I would haveappreciated at least an apology though. Even though he did offer to recook the meal I never did hear an apology. We might trythem again another time. It might just have been a bad night."