"Came to this location for late lunch with 5 adults and 5 hungry children. I ordered the double BBQ Bacon burger which is listed at $10.99. Everyone else ordered burgers and most of the kids ordered chicken tenders. The chicken tenders came out almost immediately, but the burgers were brought out at different times. I got my burger about 10 minutes after I ordered, the other people in my party received their orders in about 8 minute intervals, with the final burgers being brought out after the kids had finished their tenders. Anyway, when I bit into my burger, I didn't taste either BBQ sauce or bacon. I lifted the bun to find 3 small poorly cooked bits of bacon and a couple spots of bbq sauce. I brought the burger back up to the lady at the counter and politely told her that my bbq bacon burger was missing both the bbq and bacon.. she stated that she personally made the burger, and that was the standard amount of condiments on the burger, but that she would remake it. I told her that if that was the standard that I would just ask for a refund. She identified herself as the manager Sherell, and in her defense, offered to remake the burger. She was not rude or unpleasant however indifferent at the obvious poor quality of product. She took a few more orders before she was able to provide a refund. No apologies. The service wasn?t great, the food was subpar at best and took a long time to get and for the quality of the product it was overpriced. The restaurant was not very clean, and the trash cans were full. Will not return."
