Egg And Meat
Shortstop Deli

Shortstop Deli

200 W Seneca St, 14850, Ithaca, United States

Delis • Salads • American • North American


"This would have been a easy 5 star rating if the customer service was better. I went to place my order and the young lady with tattoos on wrist is the one who took my order. I explained to her I wanted my sub ran through the belt oven twice. She began to talk over me and Tell me I get it you want it toasted extra crispy . Well I was the only person in line important to know , my sub came out and I requested again please run it twice , she said if she ran it twice it burn so she folded the sub and stuck it in for the third time while baby sitting it ........ see where I'm going with this ? That belt oven bakes food while be ran through the oven . My point is prioritize your time in the restaurant business. Imagineif you were busy . I've been in restaurants since I was 12 busting tables and doing dishes. I'm been a sous chef and a assistant chef for over 10 years in fine dining restaurants. But people's pride and the fact that cooking is becoming less and less of a skill because of machines is the reason I got out and run my own business with animals. People need to listen to what the customer wants and be open to suggestions. It's unbelievable how people don't even do that any more. On a positive not the sub was good. And I will stop bye again. I just wanted to post this complaint so it can be handled differently next time. No worries still the best sub and bank for buck in Ithaca."