"The owner of this shop would benefit greatly from observing how other New York bagel spots operate—it's clear they need to learn how to properly utilize their staff and process orders. Even on slow days, the wait times are absurd. Additionally, they charge $10 for a subpar bacon, egg, and cheese sandwich but can’t seem to ensure that the bacon is fully cooked. They also have the audacity to charge an extra dollar to toast a muffin, yet they choose to microwave it instead, opting for the easy route.
In short, do yourself a favor and go elsewhere. This place is a joke."
