"The customer service at this restaurant was terrible! I ordered two simple dishes, but when they were brought to me, they were wrong. I immediately informed the server, but she accused me of being mistaken and insisted that I had received the correct order. When I told her that it was not my order, she refused to refund me, claiming that I had already accepted it. I had not touched the food and we argued for some time until she finally realized her mistake and begrudgingly went to make a new order. As she stormed off to the kitchen, her coworker apologized for her behavior. This experience was incredibly frustrating and embarrassing, and I felt compelled to share it to alert others to the poor service at this restaurant. If I had not remained calm, the situation could have escalated further."