"Hello, I'm a long-time customer and I absolutely love your restaurant, especially your cheese steaks. However, I need to mention that the two pizzas I received in my recent order were disappointing. I'm not sure what went wrong—perhaps they were made with old dough since the crust was inedible and felt like chewing on old shoe leather. I ended up having to throw them away, which is really unusual for your place. I just wanted to bring this to your attention. I will definitely continue to support your restaurant because you are always fantastic, but something went awry this time."
