Filet Lobster
Surf & Sirloin

Surf & Sirloin

13090 Manchester Rd Des Peres, MO 63131-1806, United States

Cafés • Kebab • Seafood • Mexican


"I don 't often rate restaurants, so it is a negative experience that pushes me to take the time. That is probably pretty common, but I will provide some positive feedback, as well. We started going to this restaurant a few months ago and have probably eaten there 5 or more times. It is pricey, but almost always available, so it has been a last minute choice. We like their clam chowder and I like their shrimp tempura. Their clam chowder seems to be too salty lately. Their steaks have been ok. Our experience last night was unacceptable. We ordered clam chowder, which was too salty. I got the salmon dijon and an add-on of shrimp tempura. My wife got the filet with a twice-baked Potato. My salmon, was ok, but the Dijon topping was super salty. The shrimp were great. My wife 's steak and potato were terrible. The filet had fat and gristle throughout and did not look like a fillet, at all. The twice-baked potato was dry and mostly tasteless. I took on bite from the end of the fillet, and it also had fat/gristle. We left most of the fillet, including a cut in the middle showing some fat/gristle. The waiter got the manager, who was very defensive and rude. We showed him the fat/gristle and told him that the couple of bites we took were not good. He proceeded to cut the steak into little pieces and told us there was nothing wrong with it. We told him that we had eaten better fillets at Texas Roadhouse and Outback Steakhouse, at about half the price and better management . He seemed not to care. We paid the bill $130 !! and will never return. If you want a higher quality filet in the same price range, we recommend J.Gilberts. There, a manager stopped by and said, I don 't like the looks of that steak , and made us a new one. On the rare occasion we had issues, the JG manager always handled it professionally. For S&S, they now have two fewer customers."

The Boathouse

The Boathouse

101 Palm Boulevard, Isle Of Palms, 29451, United States Of America, ISLE OF PALMS

Fish • Pasta • Cheese • Seafood


"However, my biggest complaint was about the pitcher and saucer setup in the back dining room by the water. I'm not sure if there are other similar setups in the restaurant, but this was my experience. It was completely unhygienic! They kept the pitchers right behind the guests, where hair and other debris could easily fall into them or come into contact. I only noticed the setup when one of the servers grabbed a pitcher, and I felt a wet smack on my back, realizing my hair had been in it and had fallen onto the saucers below. We informed the staff about what happened, and they changed the water and attempted to put it back. I refused, explaining how unhygienic it was and that it could happen again. Surely, I couldn't be the first person this has happened to. Eventually, another server discreetly tried to take the pitcher back, and once again, it caught my hair. To prevent them from placing it back, I put a salt shaker on top of the plates. (I’ve attached a picture to show how close it was.) On the other side of the aisle, we noticed a similar situation where a man kept taking off his hat and brushing his head against the saucers and pitcher behind him. Because of this experience, I won't be returning, and I highly recommend looking elsewhere. Even though the food quality was decent, there are many better places to spend your money in Charleston. If this is how they operate in the dining room, I can only imagine what health codes they might be violating in the kitchen."