"This was our first time in Orso’s.We had high expectations based on the google reviews convenient location (several blocks from home).It’s Saturday night (08/26), we came around 7:10 PM. Sat at the table in the patio.Waited for 15 minutes before our server approached us.Kamilla took our orders, Penne Alla Vodka iced water Rigatoni Paisano a Coors Light.Upon taking our order, we requested Kamilla to separate our checks after meal.10 minutes later, we were in shocked that she presented us with a check before our dinner even on the table!It was extremely rude to be given a check before dinner was consumed.She had a little bit accent, we were not sure if she didn’t understand our request?My friend was aggravated, he immediately asked a lady (who looked like one of the managers, she wore a suit) of what just happened!She apologised and told us she would take care of it.Within 5 minutes, Kamilla came back to our table while we were enjoying our dinner. She once again presented us with 2 separate checks this time!She was clueless! The Manager obviously did not resolve this issue, my friend advised the Manager twice, we’d like to have our separate checks after meal (after dinner).15 minutes into our meal, Kamilla came back to our table and asked if we were ready with the checks (meaning pay).At this time, I couldn’t handle my patience any longer, “We are still having dinner!”Everything was excellent, the ambiance, the cleanliness, the warmth of the host who escorted us to our table (5 stars) our dinner was exquisite! (5 stars).However … our dinner experience was ruined by the lack of professionalism, etiquette and lack of service training by our server, Kamilla.Disappointing!By the way, we were celebrating my friend’s Birthday!Thank you, Orso’s for nothing!"
