"I placed an order for a bucket of tea at the drive-thru, but when I reached the window, the cashier told me they had run out of buckets. She offered me two options: I could get four large teas, but they didn't have any drink holders, or I could simply cancel my order. To make matters worse, their card reader was malfunctioning, and my payment was declined. However, there was a bright side— the friendly young woman at the window generously gave us our drinks for free to make up for the inconvenience."