"ok when at first I found out they are opening Mrs. Fields at Arden mall I was so excited. I was there when they open, and I order lots of cookies every day because their cookies are soft, and amazing. recently customer service on that place dropped very badly. I gave them 13 visit recently and all of those visit were bad. the people that worked there do not put gloves on anymore in my last visit in front of my eyes she opened her bag and gave keys to her friend, brother or boy friend , and with same hand she gave me cookies.Also many time when I go there, no one is in store at all, and I found out that the cashier is having chat with her friends on next table, and when I asked can I order cookies she said we are closed. so Mrs. Fields at Arden fair mall close at 3:00 PM???? interesting at least tell the mall, so they can change your hours because that is not the first time that is happened.not sure if that place have manager, or anybody care. I gave them 13 chance before writing this review hopefully some one see it."
