Garden Skillet
Pallas

Pallas

1657 S 108th St, 53214, West Allis, United States

Soup • Greek • American • Breakfast


"Got our food to go. Food we got was great but found that a few items were missing. When we finally noticed I called right away. Our server answered and remembered that she had forgotten our dessert. Unfortunately that wasn't the only thing missing. We ordered the smoked meat sampler and also ordered an extra half pound of smoked brisket. Not only were we missing our dessert but also the extra half pound of brisket. Our server said she would have to connect us with someone who could help us. She got on the line and said we were never changed for our desert. If I go by the price of the sampler and the half pound of brisket then we paid for the desert!! Luckily she asked if we could come then or leave a message for the people on staff tomorrow. I didn't want to go but Patty said she would go so she went and picked it up. Update: well, had to change the review again after my wife got home. It seems that they gave us our dessert but didn't correct the missing brisket issue!!! After spending over $100.00 you would think that they would fix the problem but apparently they would just rather think of us as liars and only fix the dessert problem rather than take care of $15.00 worth of missing meat!! This is not the way to keep customers happy. I have never had a problem until today and after today will probably never go back!! Really sad since I have never complained about this place in the times that we've been there until now. I think it shows how much they care about correcting the situation. In these times with everything going on you would think that they would want to keep every customer happy!! No one can afford to lose customers in this economy!! Too bad because I really like their food!!"

Georgie V's

Georgie V's

1139 Church St, 60062, Northbrook, US, United States

Casual • Brunch • Coffee • Fast Food


"You do not want to be treated the way the owner and business has treated my family and I today. We went for breakfast... 4 of us. Although we understand it was very busy and loud in there, it was already hard to hear our waiter to begin with but we tried to keep our minds open to having a good time! Our waiter was not communicating well with us and on accident smacked a cup with Tabasco causing a loud cracking sound cracking the cup and spilling water, he pretended like nothing happened and didn’t say anything and walked away. Kind of weird, but we still kept good attitudes and simply asked for a new water. Our food came, first order was made wrong, no apology or anything, but eventually the correct order was brought out. After that, one of us noticed there was a hair in the untouched food, so politely we pointed the hair out and asked for it to be remade. Still no apologies, we know hair in food in not an uncommon thing for the restaurant industry, so we didn’t think much of the hair but the reaction we got from the staff was really uncomfortable and no where near necessary! We thought it was extremely disappointing that we didn’t get a sorry with all of these accidents. We still kept a decent attitude and weren’t rude. While waiting for the one meal to be replaced, we had what seemed to be the owner come up to our table. He had been upset with us for reporting the hair in the plate to just the waiter… because that’s somehow the customers fault. He didn’t say sorry or reassure us in anyway, but instead he did decide to tell us is wasn’t their fault because all of the kitchen staff wear hats, not hair nets… baseball caps. The waiters didn’t have anything protecting their hair neither did the owner so I’m not sure why he felt the need to tell us this in the rude way that he did. He told us that and left, nothing else didn’t ask us if we wanted anything or how the rest of the food was. We felt extremely disrespected and uncomfortable since we go here very often. My family member with the hair in his food was very confused why he was being called out as a liar for the hair and what the point of the “owner” coming up to our table and talking to all of us in that way was, so he went up to the owner and still no apology just more rude comments! So many more little things come up that make it shocking that the management thinks this is okay …. but after contemplating leaving we were starving at this point we decided to stay and eat. The correct meal was brought out with no hair after the wrong meal was brought out as a correction. We will not be going back and recommend anyone thinking about going here avoids this type of service at all costs! We still paid full price and were offered nothing but disregard for our feelings. Very dissatisfied!!!! I would give it negative stars if I could!"