"the drive thru during the pandemic was epic on a great and ingenious way! You could be close to the headlight, and they would still make it fast with a rising setting, attentiveness to speed and accuracy of order, and with a thank you and my pleasure finished. fast ahead to today. you can count on at least 30 minutes to get through the trip thru. if they are lucky. the speed was replaced by slow moving and laborious workers who show little to no joy. Of course there are exceptions, but. the majority simply goes through the movements. 99.9% of the time we use the mobile app and then pick up in the drive thru. orders are inaccurate, objects are missed, you wait for a ridiculous time, and the customer is just another car and number in their day. we still like chick fil a, but look forward to when the new location is open in lantana, and hopefully the new location will appear brighter than what our experiences were in the last months at the boynton beach location. when I was worried on a page how long it took to reach the line at that day (about 40 minutes,) was told by the team member that the expectations were reset to slow down the dinge. does that not defeat the purpose of the almost food?"
