Gator Po Boy
Southern Coast Seafood

Southern Coast Seafood

1301 Monument Rd, Jacksonville I-32225-7407, United States

Fish • Lunch • Casual • Seafood


"My family and I had just came to Jacksonville and wanted to try some seafood in the area we looked on google and found this place. We walked in and asked the hostess in the front can we place a to-go order, she directed us to the bar where there was no place to stand or place an order. I asked for some menus so we can see what we would like to order, she then stated to me we can place an order at the bar in a rude tone. there was no place to stand so the hostess seated us at a table this was at 608pm, as I was placing my order with the hostess she rudely cut me off to help someone who had just walked in the door. I would hope that’s not how all customers are treated in this establishment, we placed our order and Paid for our meal. By 634 I asked the hostess the status of our order she goes to the back and comes back to us to state its almost done. By 708pm we have walked up to the bar to be treated just as rudely by the bartender when asked can we get assistance we were given “the one moment finger” to continue to be ignored. No one in the establishment even attempted to acknowledge if we had been helped. Another patron had to wave down the bartender after she noticed how long we were waiting, it was then the bartender lady came over only to acknowledge the lady that waved her down and not the two of us who had been standing there for quite some time. Bartender lady came over and stated I told them one moment, very rudely. We then had to advise her that we had already placed a to go order over an hour ago and would like our food. I haven’t got to the food. Fried green tomatoes were cold. Fries were a little soggy. Very disappointed in the service and the way me and my family were treated. We be telling everyone I know DO NOT GO TO SOUTHERN COAST SEAFOOD they do not know how to treat customers."