"Surprisingly disappointing. I've been to this location before, and it was much better. I decided to use the mobile app to save time, especially since it’s just before Thanksgiving and I had errands to run. I entered the store right behind a group of six people, but when I looked for the order pickup shelves, I found none. So, I ended up waiting in line. When it was my turn, the staff asked what I wanted, and I told him I had ordered online and gave him my name. He found my order and proceeded to box it up for me, which kind of defeats the point of ordering ahead, right? To make matters worse, all the donuts I received were cold, and some were hard around the edges. If you decide to visit this location — and I definitely won't be returning — be sure to check your order before leaving the store."
